| "You should have feature xxxxx!" / "Feature xxxxx doesn't work on my computer!" |
We'd love to hear feedback from you! If something isn't working, then we'll promptly jump on it. If you have an idea, and it makes sense for us to implement it, we'll jump right on it, too! Simply email us at customerservice@datesforsure.com
We can't wait to hear from you.
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| Are all parts of the profile mandatory? |
| We do ask that you provide us with the requested profile information - we want you to be successful here at DatesForSure, and in order for that to happen, other members should get at least a sense of your personality and physical appearance. Remember, we will NEVER ask for your physical address, phone number, or other sensitive information. |
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| Can I join this site just to make friends? |
| Sure! DatesForSure is a great place to make new friends. If you are not looking for anything more than friends, or if you already have a partner, but would still like to be a part of the fun, exciting community here at DatesForSure, then you need not worry. We welcome you with open arms! It should also be kept in mind that great relationships can sometimes start out as friendships. |
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| Can I use my profile to promote a commercial interest? |
| Absolutely not! Any members found doing so will find their accounts immediately terminated, and will be banned from visiting DatesForSure.com |
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| Does DatesForSure have same-sex matching? |
| Of course! This is a very open-minded community, and you may always choose which gender you are looking for, regardless of your own gender. |
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| Does the profile include personal information? |
| None of the questions we ask you in your profile are very personal in nature, and you can choose not to answer those that can be considered personal, such as your drinking habits - simply choose the "I'll tell you later" option. |
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| How do I stop someone from messaging me? |
| You can block users from within the member's area. If you need help with this feature, please email us at customerservice@datesforsure.com |
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| How does the Instant Messenger work? |
It's simple! Just click on the given link or icon, and you can instant message anyone who is currently online. Note that a user may have a pop-up blocker enabled, meaning that he or she cannot read your instant message. If a user is not responding to your instant message, we recommend that you simply send him or her a regular message.
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| How many people can I contact? |
| You can contact as many people as you want per month. We know it doesn't always work on the first shot. |
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| Is online dating safe? |
| Online dating should be looked at like any other kind of dating. Please use common sense, which should be used in any dating situation. The most important issue is that you should meet in a safe, public place, and make sure that you’re not feeling pressured, and that you never agree to anything with which you feel uncomfortable. |
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| Is the instant messaging system censored? |
| No, absolutely not. We believe strongly in Freedom of Speech, and unless we receive a complaint from another member about you, or it is clear that you have violated one of the rules or guidelines given, you are free to write as you please. |
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| Is the internal messaging system censored? |
| No, absolutely not. We believe strongly in Freedom of Speech, and unless we receive a complaint from another member about you, or it is clear that you have violated one of the rules or guidelines given, you are free to write as you please. |
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| Is the number of people I can contact per month limited as it is in other dating sites? |
| Absolutely not! This is a way many of our competitors look to squeeze more money out of you, but we let you contact as many people as you want |
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| Should I post any private information in my profile, such as my phone number, etc.? |
| We strongly discourage you from doing so - you never know who might get a hold of this information. Remember, one of the great things about DatesForSure is that it allows you to remain as anonymous as you wish, until you've found someone you are interested in actually meeting. |
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| Should I post my real email address? |
We strongly discourage you from doing so. Providing us with your email address at sign-up is perfectly safe, but posting it within your profile is another matter. Anyone from the outside world could read it and send you messages that you may not want. Further, there are so-called "harvesters," that is, computer programs that do nothing but crawl through the Internet in search of email addresses that will unfortunately fall victim to junk mail.
In short, do NOT post your real email address in your profile, and do think twice about sharing any other types of personal details.
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| What about spam? |
Spam, junk mail, commercial offers, or other inappropriate solicitation of any kind is strictly prohibited. We ask our members that they immediately notify us of any junk mail they receive. They can do so easily with the "report abuse" link visible when viewing a message.
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| What are the features inside? |
| Aside from a user interface that is easily one of the most user-friendly and user-centered in the industry, you will find great privacy settings, a matchfinder email service that will email you potential matches, a polished internal messaging system, complete with an address book and block user functionality, a favorites list, so-called "Hot Lists," which will track activity related to you, a comprehensive search that will even let you save searches, a "Who's Online" tool, a picture upload and management system, and even a video upload tool. Now if THAT'S not an impressive feature list, we don't know what is! |
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| What are the rules and guidelines for comments? |
The comments and ranking system is meant to be a fun tool to either indicate interest to a user, or to let them know that their profile could stand improvement. It is not intended as a way to harrass, belittle, or disparage other members. You may state that someone is not your type, or that you don't like the way the member has described him or herself, but if you are blatantly offensive, insulting or obscene, or if your comment is in ANY WAY ethnically or religiously intolerant, sexist, or in any other manner deemed discriminating (at the discretion of the administrator), your comment and ACCOUNT will be deleted, and you will be banned from the site.
That's not to say that you cannot have fun, leave humorous comments, or even use obscenities - so long as your comment does not violate the rules above, you'll be fine. We do want this to be a fun site! :-)
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| What constitutes spam or abuse of the rules? |
| Messages may be deemed inappropriate by the administrator at any time, but in general, any message that attempts to sell any product or service, seeks to obtain money from another user in any other way, is lewdly obscene or otherwise justifiably grossly offensive to the recipient, is racist, sexist, or discriminatory in any way, will be grounds for IMMEDIATE termination of the account of the sender, and a permanent ban from the site, at the administrator's discretion. |
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| What is a virtual kiss? |
| It's a very simple way to let someone know that you're interested. The recipient of a virtual kiss is notified by email that he or she has received a virtual kiss, and is provided the profile of the user who sent it. It's a great way to get a conversation started online! |
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| What is the difference between creating my membership and creating my profile? |
| When you first sign up with DatesForSure, you simply choose your login name, password, and fill out some very basic information. Then, when you have a few minutes, we ask that you fill out your profile, which contains enough information to help give other members an idea of what you are like (while ensuring your privacy). |
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| What is the matchfinder? |
| The matchfinder is an email-based service that will search through new profiles for ones that may be of interest to a particular user, based on the criteria the user specifies. When one or more matches are found, the user is sent an email with the given matches. The search criteria can be refined at any time, and the matchfinder service as a whole can be turned on and off at will. |
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| When can I contact others? |
| You can contact others immediately after creating your profile and purchasing a subscription. We ask you to fill out a profile before you can contact others, both because the person you are writing is more likely to respond to you if he or she can see your profile, and to help keep spammers out. |
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| When can I message other members? |
| Immediately after you have created your account and profile, and have purchased one of our subscriptions!
Naturally, once your subscription period is over, you can no longer contact other members, unless you renew your subscription. |
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| Why should I fill out a profile right away? |
| Without a profile, you're like a wallflower at a dance. You won't be able to contact anyone, no one will be able to contact you, and you'll be missing out on all the fun! Furthermore, you will only be able to view a limited number of profiles.
Considering that it is totally FREE to fill out your profile, there really is no reason NOT to fill out your profile. |
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| Why should I sign up with DatesForSure? What makes this site different from all the others? |
You just have to ask our members. We are constantly receiving compliments on the great usability of the site, the easy and intuitive features, and, most importantly, the attitude that prevails here. This site is built for its users! If you don't like something, or would like to see something that's not there now, just let us know. We'll take a look at your suggestion, and if it makes sense, we'll build it into the site!
We also strongly believe that a dating site should not be intimidating or overly serious. Dating is supposed to be fun, right? Then why should a dating site be different? Why should there be a bunch of serious-looking doctors telling YOU what YOU'RE looking for? Why should a dating site only be about finding your one true love? Or only about finding a one-night stand?
We think that you know what you want, and that we should respect what the customer wants. We're not going to tell you what to do, and we shouldn't have to! |
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| Why should I upload a picture? |
| In short, because people will find you. You are FAR more likely to be contacted, or successfully obtain a date if people can see what you look like. Also keep in mind that our gallery pages (male and female) are some of our most popular pages, and your profile won't even be shown if you do not have a t least one picture. |
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| Why should I use the internal mailing system instead of my regular email? |
For one, it's more anonymous. You will be able to engage in a conversation cautiously, and with the peace of mind knowing that the user is presented with no more information about you than what you have provided in your profile and messages.
Secondly, it's easy to block a user should things turn sour. With a single click, you never have to speak with that person again.
Lastly, it's easier to remember who is who, and you can quickly and easily review any profiles before writing your message.
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